However, Avast's customers are not the only antivirus users targeted by tech support scammers. "During the past week or so, we have received some complaints and it appears that some of our customers are being targeted by a new scam," said Adam Riley, head of third party suppliers at antivirus firm Avast Software, in a blog post on Tuesday.Ī small number of Avast customers have recently received unsolicited phone calls from people claiming to be Avast customer service representatives, who asked for money to fix problems identified on their computers, Riley said. However, it seems that these attacks are becoming increasingly more targeted, with callers beginning to impersonate employees from companies that users have already entrusted with their computers' protection. The scammers usually pose as tech support engineers who work for Microsoft or ISPs in an attempt to trick victims into buying questionable security or PC optimization software.
Thunderbird is an open source project, which means anyone can contribute ideas, designs, code, and time helping fellow users.Tech support scammers have started targeting antivirus customers and have diversified their techniques, according to reports from antivirus vendors Avast and ESET.Ĭold-calling scams that target English-speaking computer users have been a common occurrence during the past two years. Īre you a member of the press who would like to ask us a question about Thunderbird? You can reach our team at. If you select the Security checkmark before you submit, then only members of our security team will have access to your report.Īre you interested in partnering with the Thunderbird project? Do you provide services that could improve the experience of using Thunderbird? Do you deploy Thunderbird at scale and want to provide a better experience for your users? Please send us your proposal at. To report a security issue related to Thunderbird, describe the issue in a new Thunderbird bug report on Bugzilla. Matrix support in Thunderbird Chat is coming soon! You can log onto Matrix by following instructions on the wiki. You can chat with other users and members of the Thunderbird team on the #thunderbird channel on Mozilla’s Matrix chat server. Remember to be courteous, as most of the people providing support on this site are volunteers and fellow Thunderbird users like you! You can ask a question on the support website.
There you can search for articles, ask questions, and read tutorials.
The best place to start looking for answers if you have questions about Thunderbird is the Mozilla Support website, specifically the Thunderbird page.
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